The Problem This Solves
Many sites depend on effort instead of systems.
Common challenges include:
Unpredictable enrollment performance
01
High screen failure rates
02
Informal or inconsistent patient follow-up
03
Overloaded coordinators handling recruitment “when time allows”
04
Marketing activity that creates volume but not qualified participants
05
Our Approach
Trial Aid treats recruitment as a core operational function, not a side task.
We design patient-facing systems that integrate seamlessly with clinical, regulatory, and operational workflows. Every interaction from first inquiry to enrollment is structured, compliant, and intentional.
Recruitment is built to scale without sacrificing quality, compliance, or patient trust.
Trial Aid is not an SMO.
We strengthen your recruitment engine while preserving control and ownership.
What We Actually Do
Recruitment systems designed to improve enrollment, reduce waste, and protect compliance.
01
Patient Services & Recruitment Operations
We design and optimize patient-facing workflows that support timely response, accurate screening, and consistent follow-up. Scheduling, communications, and patient coordination are structured to reduce friction, improve conversion, and minimize dropouts while maintaining ethical and protocol-aligned engagement.
02
Marketing & Advertising (IRB-Compliant)
We develop and execute study-specific recruitment campaigns aligned with protocol criteria, enrollment timelines, and site capacity. All messaging, channels, and materials are designed in strict accordance with IRB, sponsor, and regulatory requirements prioritizing quality leads over raw volume.
03
Call Center Management & Training
We build and manage structured call center operations to handle inbound and outbound recruitment activities. This includes compliant call scripts, recruiter training, lead qualification workflows, escalation paths, and performance monitoring ensuring every inquiry is handled professionally and consistently.
04
Recruitment Workflow & Database Optimization
We organize and strengthen your recruitment infrastructure, including database segmentation, lead tracking, and patient journey management. Digital tools and CRM systems are implemented or optimized to ensure visibility from inquiry through enrollment and retention without data chaos.
How We Work With You
Our engagement models are designed to meet your site exactly where it is. We provide the right level of leadership, structure, and execution support without disruption, dependency, or loss of control.
01
Embedded Recruitment Support
We work alongside your operations and clinical teams to provide ongoing recruitment oversight, optimization, and performance monitoring.
02
Project-Based Recruitment Builds
We deliver focused engagements such as campaign launches, call center setup, recruiter training, or workflow redesign each with clear objectives and outcomes.
03
Hybrid Support Model
We combine embedded guidance with targeted projects, ensuring day-to-day enrollment stability while addressing high-impact recruitment needs as they arise.
01
Before Trial Aid
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No dedicated recruitment process
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Inconsistent patient follow-up
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High screen failure rates
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Enrollment dependent on referrals and chance
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Variable patient experience
02
What Changed
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Study-specific recruitment strategies
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Trained recruiters with protocol knowledge
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Standardized screening and follow-up workflows
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Structured call center operations
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Clear enrollment tracking and reporting
03
The Result
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Consistent patient inquiries
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Improved lead qualification
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Reduced screen failures
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Stronger patient trust and retention
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A recruitment operation built to scale
Are You Ready to Transform Your
Research Site?
Contact us and request a free consultation today!
COMPANY
CONTACT
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Independent
research
sites
Recruitment
Trial Aid’s Recruitment services are designed to deliver
consistent enrollment through structured patient
engagement, compliant outreach, and disciplined operations.
We align recruitment strategy with protocol requirements,
site capacity, and sponsor timelines so enrollment becomes predictable, ethical, and sustainable.